Wholesalers operate in an increasingly complex and competitive market. OTT players and new technology drive up demand for connectivity and push wholesalers to reduce prices, while customers require greater flexibility, responsiveness and innovation. Wholesalers need to respond with new advanced services and increase collaboration with partners to drive innovation and re-establish their value.
Combat commoditization by launching new services fast – expand your offerings to new technologies and services such as cloud platforms, M2M & IoT, and security unified communications in days.
Develop partnerships to grow new market segments and accelerate innovation – explore co-innovating and co-inventing services with an ecosystem of partners, as well as expanding resell arrangements to attract new retailers, channels to market, and next generation xVNOs.
Attract, retain, and grow wholesale customers – improve customer engagement with one unified experience, connecting portals, interfaces, and interactive tools for a centric business management solution combining all current touch points.
Price by value and not by cost – help your wholesale customers move to opex-based business models, revenue sharing, pay-as-you-grow, and value-based pricing.
Embrace business agility – review and refresh your IT landscape, demolish siloes and consolidate disparate systems that hamper your transformation to agile and open operations.
CSPs’ Wholesale and MVNE business has been struggling to cope with growing commoditization, but is that about to change?